RESULTS OF MEMBER SURVEY –MARCH 2009

RESULTS OF MEMBER SURVEY –MARCH 2009
Please note that totals do not necessarily equate from question to question since not all respondents completed all categories and often responses could not be tallied because directions were not followed.

Who responded:
Locker holder 31
Space holder 18
Other 10 (employee, drop-in, student)
How long at Ruby’s
Less than 1 year 4
1-3 years 12
4-9 years 20
10+ years 19
How often at Ruby’s (often with multiples responses)
Weekdays 43 Often weekly 45
Weekends 30 Occasionally 9
Daytimes 40 Seldom 1
Evenings 25
Involvement in Ruby’s
On a committee 24 Attend monthly meetings 18
Interest in future surveys by e-mail
Yes 27 No 18


1A What is your opinion about the size of Ruby’s present space
Excellent 2
Adequate 23
Too Small 27
Other 2
1B How important is it for Ruby’s to have more space for working in Clay
Urgent 2
Very Important 19
Moderately Imp. 23
Not Important 11
No Opinion 1
1C How important is it to have larger lockers and/or private spaces
Top priority 3
Very Important 17
Moderately Imp. 24
Not Important 11
No Opinion 2
1D How important is it to increase the number of lockers in order to add more members
Top Priority 2
Very Important 9
Moderately Imp. 11
Not Important 30
No Opinion 4

1E How important is it to------ 1F
Increase the number of classes Expand the variety of classes
Top Priority 1 Top Priority 2
Very Important 5 Very Important 13
Moderately Imp 19 Moderately Imp 23
Not Important 28 Not Important 13
No Opinion 5 No Opinion 3
1 G If Ruby’s were to Expand, should the studio
Open and “Annex 17
Mover to a larger location 17
Expand in same location 26
If Ruby’s adds an “annex”, will the impact be—
Positive 10
Negative 23
No Change 15

THE FOLLOWING ARE WEIGHTED RANKINGS OF RESPONSES
(Individuals were asked to rank their responses to these questions. These rankings were given a weight (ie lst rank =5, 2nd rank= 4, etc); these ranks were then totaled for each response and the result is a weighted ranking which can then be compared)
What would you like to see if more space is available?
More space for storage 110
Larger hand building area 82
C lasses for experienced members 75
More private spaces 64
Spray booth 63
Expanded glazing area 60
More lockers 41
Separate glaze mixing area 40
Broader range of classes 39
Meeting room/lounge 37
Area for photography 30
Sculpture area 30
Larger exhibit area 24
Separate area for cone 5 23
Additional kilns 20
Separate area for grinding 12
More sections of classes 5

If Ruby’s decides to purchase a building or rent additional space…….which approaches would be most successful in raising money
Special fund raising events 98
Deposit late fees in fund 55
Deposit small % of annual income 49
Establish gift-giving program 49
Earmark % of income from studio
Events 29
Earmark % of gallery sales 21
Require one-time fee 14
Raise monthly fees 9

Which changes are most important to you?
Improve facilities 143
Create a fund for purchase 131
Purchase present building 115
Increase workshops 69
Improve equipment 65
Rent additional annex 50
Increase manager hours 35
Increase class offerings 31
Buy more equipment 30
Increase space for ceramics 29
Invest in publicity 25
Create web-based network 20
Increase cleaning crew 18
Increase managerial space 9
NOTE: While the tallies of all responses were coded by locker holders, space holders and others, responses were quite evenly spread between all types of respondents; therefore, there seemed no reason to show results by category of respondent.